Live Ticker
🔥 Buzzing: Wall Street ramps up crypto treasury holdings|BTC$96,420+2.8%ETH$2,780+4.1%SOL$194+5.3%DOGE$0.28-1.2%XRP$2.34+1.9%
Advertisement
Topic Archive

#customer support

2 Stories Found
Advertisement
Customer Service Worker Shares Video of Herself Shouting at Customer: ‘I Will Not Help You if You Shout at Me’
Buzz•

Customer Service Worker Shares Video of Herself Shouting at Customer: ‘I Will Not Help You if You Shout at Me’

Key Highlights: A viral clip shared by TikTok user @catfromnewcastle showing a call center worker confronting a shouting customer has amassed over 3 million views. The on-screen text revealed that the confrontation nearly cost the customer service representative her job. Online commenters widely backed the representative, sharing their own difficult encounters and resignations from customer ...

TikTok Customer Service Rep Urges Callers to Rethink How They Speak to Agents: ‘Stop Talking Over Me’
Buzz•

TikTok Customer Service Rep Urges Callers to Rethink How They Speak to Agents: ‘Stop Talking Over Me’

Key Highlights TikTok creator @thepaigelangley published an almost four-minute video outlining essential phone etiquette when dealing with customer service agents. The video, which amassed over 100,000 likes and 4,000 comments, addresses issues such as talking over representatives, calling from noisy vehicles, and abrupt hang-ups. Online viewers engaged in a vibrant debate, contrasting frontline worker burnout ...